Rackspace Hosting was founded on the principle that we would be a different kind of company to do business with - focusing on the customer, not just technology. This principle manifested in our leadership team, who coined the phrase Fanatical Support to describe our unique philosophy that guides us to go above and beyond our customers' expectations. Rackspace leaders embody the strengths that ensure we deliver on our promise.
As Managing Director, International, Taylor is responsible for developing the company's strategic priorities and creating business growth across international markets. He joined Rackspace US in 2007 to lead the Intensive business unit, where he was responsible for delivering Fanatical Support to more than 1,000 of the company's largest and most complex customers.