CLOUD FILES: Fanatical Support®

REAL SUPPORT

For Cloud Files, we ensure that your media content is securely stored, replicated and available to you when you need it.

We maintain the software and the underlying hardware that makes up the Rackspace Cloud so that it scales seamlessly with your usage. Additionally, where many providers take the approach of, "Here's an API, what more do you need?" we actively maintain our different code libraries, updating them consistently and ensuring they are bug-free so you can make the most of your unique code. If you're utilising the built-in Akamai CDN capabilities, you can be sure that your content is being served rapidly to your users around the world with the same level of commitment, enthusiasm & fanatical support that makes Rackspace different.

WHAT MAKES FANTICAL SUPPORT®

We don't know what "closed" means.

However you'd like to work with us—on the phone or in instant live chat—we'll be here to help 24/7/365. Click here to find out more on CLOUD FILES SLA

We're total Cloud geeks.

We love the cloud and we know it well. Tell us about your app, and we'll recommend how to make it sing.

We talk AND we listen.

We're big fans of transparency and feedback. Technology works so much better combined with a bit of humanity.

CLOUD FILES IN ACTION

"I can get someone on the phone at Rackspace. I can't even find a phone number on Amazon's Web site" Mike McDerment - CEO, Freshbooks Inc

CLOUD FILES allows TweetPhoto to store photos and make them easily accessible to their global users thanks to the integration with the CDN.